Cookie Policy

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use two specific types of cookies on this website:

  • Functional cookies - These cookies are required to enable our website and apps to work properly, so you can create an account, log in and make bookings and manage them.

  • Analytical cookies - We use Google Analytics to measure and track how our website and apps are used. We use this info to improve our website and services. Google Analytics generates statistical and other information about how users interact with our website use by means of cookies, which are stored on users' computers. The information generated related to our website is used to create reports about the use of the website.

Most browsers allow you to reject all cookies. For example, in Microsoft Edge you can refuse all cookies by turning off the setting in "Settings", "Cookies and Site Permissions", "Allow sites to save and read cookie data (recommended)". Enabling this setting will, however, have a negative impact upon the usability of many websites.

You can manage your cookie settings and withdraw your consent anytime by accessing the "Manage cookie settings" menu in the website footer.

The following cookies are used by BookingsPlus:

Essential Cookies –

refresh_token - Active for 7 days. This cookie is used to manage the user’s session in the system

stripe_mid - Active for 12 months. This cookie is used to provide fraud prevention

Analytics Cookies -

Google Analytics Cookies
_ga - Active for 12 months. This cookie is used to distinguish users
_gid - Active for 24 hours. This cookie is used to distinguish users
_gat - Active for 1 minute. This cookie is used to throttle request rate
_ga_<rand> - Active for 13 months. This cookie is used to store and count page views

Giraffe360 Cookies (only used when the user views a virtual tour on the website)
sid - Active for 13 months. This cookie is used to store session IDs.