Accessibility

This accessibility statement applies to BookingsPlus. This website is run by Kajima Community. This website is currently in the BETA phase. This means we are actively developing the platform. As additional website pages and functionality are introduced, this accessibility statement will evolve.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours and contrast levels
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability

How accessible is this website?

  • Floor plans are saved as images and text-to-speech applications may not work on the text.
  • Some images on the website do not currently have alternate text.
  • Certain elements do not have a suitable contrast ratio.
  • Placeholder text has been used as Labels for fields.
  • Not all links have discernible text.
  • Layout tables on some pages may not work with some screen readers.
  • Some pages do not contain a level-one heading
  • Some UI components on the pages are not accessible via the keyboard.
  • Some links are not distinguishable from the surrounding text.
  • All touch targets on the web pages do not have sufficient size and space due to which the user interaction with the site on mobile devices is not optimal.

How we tested this website

This website was last tested on 7th October 2024.

When concluding the BETA phase, the website will undergo a formal accessibility test. You will find the results in this accessibility statement. The next test is scheduled for Q2 2025.

Technical information about this website’s accessibility

We are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

Non-compliance with the accessibility regulations

The following issues are rated as high in terms of the severity of impact:

  • Some images do not currently have alternate text, for example, the Logo image on the homepage, and photographs on the Venue pages. This fails WCAG 2.2 success criterion: 1.1.1 Non-text Content.
  • The first interactive item in the Web page must be a link to the beginning of the main content
Ensures that a mechanism is available to bypass blocks of content that are repeated on multiple Web pages by skipping directly to the main content of the Web page and the element is visible when it receives keyboard focus. This fails WCAG2.2 success criterion 3.2.3 Consistent Navigation.
  • UI functionality must be made accessible via the keyboard. This fails the WCAG2.2 success criterion 2.1.1 Keyboard.
  • Not all links have discernible text. This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value.
  • All touch targets must be 24px large, or leave sufficient space. This fails the WCAG2.2 success criterion 2.5.8 Target Size (Minimum)
  • Elements must meet minimum colour contrast ratio thresholds Element's background colour could not be determined because it is overlapped by another element content is too short to determine if it is actual text content. This fails WCAG 2.1 success criterion 1.4.11 Non-text Contrast.

We aim to solve all of the above high-priority problems by the next test.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected].

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact: [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the “accessibility regulations”).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).